Edge ScreenApp release for increased screen health status data

Scheduled for Dec 9, 22:00 - 23:00 GMT

Scheduled

Full Details of the Required Change

This release provides the Edge ScreenApp with the capability to report more granularly on their different health statuses, in addition to the binary online/offline status. These health statuses can be shown on a new feature, the Service Performance Dashboard, which will be made available to you soon. The aim of the dashboard is to increase visibility of live and period-to-date system performance data, details about servicedesk tickets, and provide period reports. More details about the roll out of the dashboard will follow at a later moment.

Reason or Justification for Change

Increase visibility of system performance with the aim to resolve issues quicker.

Impact and Risk Analysis

The release will be done in a number of phases. This release note covers phase 2. Following a successful small release to 10 screens on 3rd December, this release will now be rolled out to the other NTIs (platform edge screens), SOAs (Arrival screens) and SODs (Departure screens). As part of the release the screens will be rebooted, which in this case is expected to take up to a minute. To reduce customer impact the reboot will be done around 10pm. The release can be rolled back if needed. This would require another reboot of the screens.
Posted Dec 04, 2025 - 17:45 GMT
This scheduled maintenance affects: DCIS Modules (Screens).